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Contact Us

Questions:

We would love to hear from you!

If you have a question please check our FAQs. If you still can't find an answer, no problem. There are a number of ways you can contact us listed below! If the FAQ doesn't help, try calling a customer service representative at 800.937.4824 (toll free), or live chat below.

Speak To A Customer Service Representative:

All available Customer Service Representatives are located in the central standard time zone (CST), and can be reached during the following times:

  • Monday - Friday: 9am - 5pm
  • Weekends: CLOSED

Live Chat is also available during the same times.

Or if you prefer, you can send us an email directly at [email protected]

NOTE: Responses may take up to 24 business hours.

Retail Store Information:

Baseball Express
1003 E Nakoma St., Suite 104
San Antonio, TX 78216-2876
Phone: 210.348.7000
Fax: 210.344.9080
Store Manager: Mike Sanchez

Important Notes:

  • New orders may take up to 2 days to ship - you will receive shipping confirmation once it ships.
  • Cancellations or order modifications must be done over the phone - call 866.816.9892.
  • You may check your order status online!

Customer Service

Questions:

We would love to hear from you!

If you have a question please check our Help Center. If you still can't find an answer, no problem. There are a number of ways you can contact us listed below!

How To Contact Customer Service:

The best way is to send us an email directly at [email protected].

All available Customer Service Representatives are located in the central standard time zone (CST), and can be reached during the following times:

  • Mon - Fri 9am – 5pm (CST), Closed Weekends

Or if you prefer, you can call a customer service representative at 833.908.3993 (toll free).

Important Notes:

  • Responses may take up to 24 business hours.
  • New orders may take up to 2 days to ship - you will receive shipping confirmation once it ships.
  • Cancellations or order modifications must be done over the phone - call 833.908.3993.
  • You may check your order status online!

Retail Store Information

Baseball Express
1003 E Nakoma St., Suite 104
San Antonio, TX 78216-2876
Fax: 210.344.9080
Store Manager: Mike Sanchez

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