Help Center

No, accounts are limited to 1 account per person, per household.  If a customer is found to have multiple accounts, subsequent accounts will be deleted.     
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Express Rewards is our rewards program that allows you to earn points that can be redeemed as credit on future purchases.
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It's easy to join the Express Rewards program. Simply create your free account here.  Afterward, once you're signed in whenever you make a purchase the account that you are signed in to will earn points.
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Unless otherwise stated, you will earn 4% in rewards credit for every dollar you spend on merchandise; taxes, shipping charges, and reward point redemption amount (from previous purchases) are excluded from the 4%.
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You can always see your current points balance from the Express Rewards dashboard. You can also view available rewards, ways to earn more points and your previous loyalty activity history there.
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Yes, we can help merge points into one account if you have used multiple email addresses to place orders on Baseballexpress.com. We will verify that the names and addresses on the two accounts match. Please email: [email protected] to request.
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The points you earned on the canceled or returned items will be deducted from your Express Rewards balance when you cancel or return your order. It is possible to have a negative points balance after you cancel or return an order.
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If part of your order is cancelled, your points balance will be adjusted and the points equivalent to the cancelled items will be deducted from your balance. It is possible to have a negative points balance after you cancel part of an order.
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Points are added when your order is invoiced and ships from our warehouse. If you have any questions on the status of your order or are not seeing points added after receiving a shipment notice, please contact our customer service team at [email protected] and we will assist you in receiving the points earned.
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Your rewards points expire 90 days from the date they become available in your account. Don't worry! We'll send an email 5 days before expiration as a reminder.  
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Once signed up, every dollar you spend earns you 4% in rewards, unless otherwise specified, on future orders placed on Baseballexpress.com
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Yes, you must have 100 points ($1) in order to use your reward points. Other than that, there are no limitations!
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Rewards cannot be combined with other coupon-based promotions.
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